Jermick Wawoe Studio delivers parcels all over the world via DHL Express. All orders are processed within 1 working day. Jermick Wawoe Studio will not be held responsible for a delay in shipment caused by weather conditions, international customs issues or any other circumstances beyond the control of County of The Netherlands. All shipments are accompanied with an official invoice with the exact declared value of each item in euro. Sale and discounted items reflect discounted prices. Worth of goods will be publicly available on the package’s insert for tax reasons on all orders. Once orders are sent a change of delivery address will no longer be possible, please make sure to fill out a correct address when checking out.
Orders made of available items, upon confirmation of their availability and check of the bank transaction, will be processed the next working day of the order’s placement.
The amount of the transactions made by credit cards will be settled only when processing the order.
If the payment method chosen is bank transfer, the order will be tendered to the carrier only after the payment is confirmed and validated on our bank account.
Please note that during seasonal sales and promotional sales, delay may occur in the order’s processing.
A pre-order is not available due the limit amount of Art-Shirts.
Jermick Wawoe Studio processes orders in The Netherlands, from Monday to Friday.
Jermick Wawoe Studio processes orders the day after the order’s placement, or the next available working day.Orders placed from Friday to Sunday, or holiday will be processed the following business day.
Jermick Wawoe Studio ships all over the world via DHL Express. Jermick Wawoe Studio cannot be accountable for carrier delays or delays caused by holidays, meteorological conditions, customs inspections and other circumstances that are irrelevant to Jermick Wawoe Studio 's control.
Once shipped, arrival time of packages may vary from country to country.
Delivery for shipments addressed to The Netherlands take approximately 1-2 working days.
Delivery for shipments addressed to European Union take approximately 2-3 working days.
Delivery for shipments addressed to the Rest of the world take approximately 4-5 working days.
Please note that you have 30 days upon the dispatch of your order to contact us should you not receive it. If you contact us after this 30 day period, we cannot guarantee your refund.
When the order will be tendered to the courrier, customers receive an email from DHL providing the tracking number (AWB) related to the order.
To monitor the status of your order, customers may visit DHL official website http://www.dhl.com/en.html and insert the given AWB number in the specific area “Track Your Shipment”.
From the moment of dispatch the package is fully insured with DHL against damage, theft and loss. Once the package has been signed for by the customer the responsibility shifts to the customer and the insurance is void. We urge customers to not accept packages that are damaged, broken or seem to have been tampered with. In such cases contact firstname.lastname@example.org for support. We do not offer returns based on these accusations once the package has been signed for.